At MR FAB Shoes, we aim to provide you with the highest quality footwear and the best customer service. If, for any reason, you are not satisfied with your purchase, we offer a hassle-free refund policy. Please read the following guidelines to understand our refund process:

1. Eligibility for Refunds:

  • You may request a refund within 3 days of receiving your order.
  • To be eligible for a refund, the item(s) must be in their original condition, unused, and in their original packaging.
  • Please note that personalized or customized items, gift cards, and items marked as final sale are not eligible for refunds.

2. Refund Procedure:

To initiate a refund, please follow these steps:

  • Contact our customer service team within 3 days of receiving your order to request a refund and obtain a return authorization (RA) number.
  • Securely package the item(s) along with a copy of your invoice and the RA number.
  • Ship the package to the address provided by our customer service team. We recommend using a trackable shipping method for your return.
  • Once we receive and inspect the returned item(s), we will process your refund within 5 business days.

3. Refund Method:

  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping charges are non-refundable unless the return is due to an error on our part.

4. Return Shipping Costs:

  • You are responsible for the cost of return shipping unless the return is due to a defect or an error on our part.
  • If the return is due to a defect or an error on our part, we will provide a prepaid return label.

5. Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact our customer service team immediately. We will arrange for a return label and either a replacement or a refund, depending on your preference.

6. Contact Us:

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer service team at [Customer Service Email] or [Customer Service Phone Number].

Thank you for choosing MR FAB Shoes for your footwear needs. We value your satisfaction and are committed to ensuring a positive shopping experience.

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