MR FAB SHOES RETURN POLICY
At MR FAB Shoes, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, you may return it within 3 days of receiving your item(s) for a refund or exchange. Please read the following guidelines to ensure a smooth return process:
1. Eligibility for Returns:
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Returns must be initiated within 3 days of receiving the item(s).
- The following items are not eligible for returns: personalized or customized items, gift cards, and items marked as final sale.
2. Return Procedure:
To initiate a return, please follow these steps:
- Contact our customer service team within 3 days of receiving your order to request a return authorization (RA) number.
- Once you have received your RA number, securely package the item(s) along with a copy of your invoice and the RA number.
- Ship the package to the address provided by our customer service team. We recommend using a trackable shipping method to ensure your return is received.
- Once we receive your return and inspect the item(s), we will process your refund or exchange within 5 business days.
3. Refund or Exchange:
- If you are requesting a refund, the original purchase price, minus any shipping charges, will be credited back to your original payment method.
- If you prefer an exchange, we will send the replacement item(s) to you as soon as the return is processed. Any price difference will be charged or refunded accordingly.
4. Shipping Charges:
- Shipping charges are non-refundable unless the return is due to an error on our part.
- You will be responsible for return shipping costs unless the return is due to a defect or error on our part.
5. Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact our customer service team immediately. We will arrange for a return label and either a replacement or a refund, depending on your preference.
6. Contact Us:
If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team at [Customer Service Email] or [Customer Service Phone Number].
Thank you for shopping with MR FAB Shoes! We appreciate your business and strive to provide you with the best shopping experience possible.